Coveo retailer survey on Black Friday — Cyber Week evolution shows how winning brands are boosting profitability by getting personal

MONTREAL and NEW YORK, Nov. 08, 2023 (GLOBE NEWSWIRE) — Coveo (TSX: CVO), the leading provider of enterprise AI platforms that enable individualized, connected, and trusted digital experiences at scale with semantic search, AI recommendations, and GenAI answering, today announced the release of a new research report that provides a glimpse into retailers’ mindsets and expectations as we approach the holiday season. The report, titled, “Black Friday to Cyber Week Evolution: What Are the Winning Strategies, Now?” features findings from a survey conducted by RSR Research in August 2023 with qualified U.S.-based retail respondents representing 92 retailers, most with revenues above $250M. While most retailers surveyed do still rely on the Black Friday/Cyber Week peak for driving revenues, Coveo’s holiday…